Support for your 3D printer

Here you can create a support ticket.
Our team of experts will get back to you shortly.

Support Procedure:

  1. After filling in you will receive a confirmation at the specified email address.
  2. The confirmation contains a case number. Eg: CASE # 0001234

If you do not receive a confirmation email within 30 minutes (check your spam!) OR if you have not heard from our support team after 2 working days, then (and only then) send an email to and state your case number (if available).

You do not have to repeat your service request yet.

Defective Product*:
Serial Number*:
Used Material*:
Firmware Version*:
Slicer Version*: